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FREQUENTLY ASKED QUESTIONS

The Answers You Need

Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, click HERE to contact us.

WHERE CAN I FIND YOUR STORE POLICIES?

Please click here to read all of our store policies.

HOW DO I FIND OUT ABOUT DIFFERENT CRYSTAL PROPERTIES?

You can find a list of crystal properties here.

HOW DO I CONTACT PRISMATICCA

You can contact us with any queries or suggestions here.

DO YOU OFFER GIFT CARDS?

Yes we do! Click here for pricing and information. 

WHAT ARE THE PAYMENT OPTIONS?

We accept the following payment methods

  • Credit or debit cards

  • Paypal

  • Cash on delivery

WHAT IS YOUR SHIPPING POLICY?

Please click here to read our shipping policy. 

WHAT IS YOUR RETURN/REFUND POLICY?

Please click here to read our return/refund policy. 

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