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OUR STORE POLICIES

Primaticca was founded with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. Our store policies are detailed below, please have a look and contact us if you want to learn more.

SHIPPING POLICY

How It Works

We offer free shipping across the UAE for orders over 150 AED or 30 AED shipping for all other orders.

 We aim to ship items within 48 hours of receiving an order Monday - Friday.

RETURNS AND REFUNDS

How It Works

All of our products are thoroughly inspected before packing and shipping to ensure customer satisfaction. 

Should you need to contact us about a return or refund, please find all of the necessary information here.

PRIVACY POLICY

Trust Us with Your Information

Prismaticca cares about the privacy of our visitors and users.

Your privacy is of the highest importance to our business. Please find our complete Privacy Policy here.

CRYSTAL POLICY

DISCOUNT POLICY

Automatic Discounts

In the event of more than one automatic discount applying at checkout, only the highest discount will be applied.

TERMS AND CONDITIONS

INFORMATION ON THIS SITE
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The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

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